Protecting access
Phone verification, passwords and passkeys provide complementary controls. Support does not need your password or verification code to receive a report.
YallaSIP / TRUST CENTER
Account and service security
Phone verification, passwords and passkeys provide complementary controls. Support does not need your password or verification code to receive a report.
Effective and reviewed: 20 October 2015
Scoped access
SIP and DID management is scoped to the owning workspace. Knowing a SIP username does not grant subscription or wallet access. Sensitive settings and financial operations require appropriate verification.
Reporting an issue
Send a concise description, incident time and order identifier to [email protected]. Remove secrets and call content from evidence. Do not test against customer accounts or create load that disrupts service.